Petit Palace Lealtad Plaza

The location is perfect, right next to the Prado and important museums, a 15 min walk up to the centre, the park is 2 min away. It was quiet at night. The staff were all super kind and helpful. The building is just beautiful, with art deco doors and windows. Lots of wonderful places to eat, out of the touristy area . I absolutely loved my stay, was sad to leave and for sure will stay there again.

Location is very good, a quiet residential area but close to the main art galleries of Madrid. This is the third time that we have stayed in the hotel purely because of its location. All the rooms seem the same, not very stylish but comfortable enough, some are just bigger than others and some have better views. This time we were less lucky as we had a view over a small shady inner courtyard, the rooms at the front overlooking the street are the best in my view. I particularly like the breakfast, lots of choice and excellent, helpful staff who are always cheerful.

Great location near all city center sightseeings and big Retiro park. Very quiet place. Breakfast is really good.

- amazing location, close to all most important Madrid Museums ( the Prado Museum, Reina Sofía, Thyssen, etc.) and the Retiro Parc and the Gran Via. Excellent location, just a few metres from the Ritz, to catch buses, also the free buses. - the breakfast staff is amazing : Virginia and Maria prepare a visually and tastefully great spread with sweet and salty produce, fresh cut fruits, great viennoiserie, bread, cold cuts, cheeses, smoothies, Chia and banana, and more. They also cook amazing dishes, changing every day (tortilla de patatas, roasted potatoes, cooked zucchini, roasted tomatoes, etc.). Not only the food is delicious and well presented, but the breakfast halls are absolutely clean and well organised. The breakfast staff has always a nice word for every guest and they are key to having a splendid experience. I don't know how much they are paid but they definitely deserve a raise. - great to offer free water in the room and at the reception, especially during the very hot summer days.

The staff made everything work so well and we felt they really wanted us to enjoy Madrid and Spain, as well as the hotel. The women in the breakfast room (Virginia and Laura) worked exceptionally hard and were always smiling. The reception team was fabulous, particularly Nico, Fati and specially one more whose name I cannot quite remember Iraki???)